Stress Free IT Support Services in Hong Kong

FunctionEight is one of Asia’s leading IT Managed Service
Providers offering IT Support assistance to clients across
the region and in the West.

0
Locations
0+
Clients
0+
Years of Experience

Is Your Business Looking for Unified IT Support and Services in Hong Kong?

FunctionEight provides an exhaustive list of information technology services so that your business can concentrate on your true strengths.

We can be your Asia IT Partner for your IT needs… 24/7, 365 days a year!

Looking for a leading IT support service provider in Hong Kong?

Extensive IT Services in Hong Kong

We have a full range of IT support services for businesses in ‘Fragrant Harbour’: bustling Hong Kong.

Managed IT Services

  • Onsite IT support (Level 1, 2, 3) for network and systems
  • IT helpdesk (remote) 24/7
  • IT procurement
  • IT consulting
Read More

Professional IT Services

Read More

Digital Services

Read More

Benefits of Outsourcing IT Support to Hong Kong

Managing the necessary software and hardware involves not just financial investment but also the time and energy for purchase, setup, and maintenance. Likewise, IT staff need compensation and other resources to find, train, keep, and manage. When you outsource IT support and services, you can lower your operating costs by scrapping those expenses. You can also cut down on recruitment costs, yearly bonuses, medical insurance costs, retirement contributions, termination costs, and others.

When accomplished IT pros manage your business’s IT, you can rest assured with the knowledge that they are proficient in this niche and devoted to keeping cybercriminals at bay. This way, you get to minimise or even completely avoid IT threats that can wreak havoc in your business operations and, ultimately, your bottom-line.

With employees, there’s always the risk of interruptions due to staff using their sick, annual, or vacation leaves. Also, sometimes people go on strike, resign, or do some other thing that prevents them from continuing to work for your IT team. When you delegate your IT services to a trusted IT support firm, you can effectively reduce this risk since the firm can offer continuous IT services with its own reliable pool of IT professionals.

An experienced IT services firm can provide you with IT experts with rich experience in their field. They have taken on a multitude of IT projects and issues for various businesses. Realistically, the kind of experience that an IT support firm can bring to the table is hard for any in-house IT department to match.

Your business will likely have diverse needs at different points in your operation. For instance, if you are expanding or moving to a new location, you will likely require more IT services in contrast with other times. A capable IT firm will provide you with the capacity to scale up or down when needed so that your distinct requirements are met — all without putting strain on the other elements of your business.

IT requires acquiring and setting up appropriate hardware and software, which can be a laborious task for businesses in Hong Kong whose headquarters are overseas. You might squander your budget on things that don’t meet your IT needs, do not bring the best bang for the buck, or simply not the ideal tools for the tasks that they’ll be used for. Working with an experienced IT services firm can prevent all of these.

Why Trust FunctionEight For Hong Kong IT Support and IT Services

We at FunctionEight help companies in the UK and anywhere else across
the globe organise and outsource their IT services in Asia. We work with
companies that have no existing IT team, as well as companies that have their
own IT team by serving as an extension of their team on the ground.

We offer a complete set of IT support and IT services to businesses in
vibrant Hong Kong. There are the top reasons why you should trust
FunctionEight as your IT partner in Asia:

  • Competent IT pros

We have over 200 clients (and still counting!) who can attest to the fact that our roster of IT experts in Hong Kong are extremely skilled in their craft. In addition, they are professional, honest, and adaptable. Many of our clients testify that they put their full trust in our IT managers and engineers because they know their field so well and they likewise take a proactive stance by notifying clients of issues as soon as possible.

  • Extensive Experience in the Cloud

We are proud to say that a whopping 95% of our clients are already on the cloud. Most IT service firms don’t have this kind of experience. Since nearly everything is on the cloud in this day and age, it’s crucial for businesses to be partners with an IT services firm that knows the cloud in and out.

  • Global and Corporate Work Culture

FunctionEight is an IT outsourcing firm in Asia with Western management. In contrast to local IT firms, we are very comfortable and quite savvy in dealing with businesses that are headquartered in Western countries. We espouse a global culture and corporate work ethic in all our dealings.

  • Proven stability

We are an established business that has been operating since the year 2001. With over two decades of experience, we have already helped hundreds of businesses in various industries. In addition, the low turnover rate of our staff (i.e., Many of our engineers have been working with us for years) is testament to how we value our people, and this is instrumental in how we’re able to provide continuity and consistency in IT support and services.

  • Swift Response Time

Time is gold, especially in dealing with high-priority IT issues. You’ll be pleased to know that we respond to IT service requests in just 15 minutes on average. We also provide 24/7 support covering all timezones: we can serve all of your offices remotely 24 hours a day, 7 days a week.

  • IT Help on the Battlefield

Local IT firms are usually not able to provide customer support urgently (e.g., when business operations commence in Asia, the UK is still sleeping). We at FunctionEight have IT experts on the ground in Hong Kong and Singapore. With us as your local partner, you will have “eyes and ears on the ground” in Hong Kong, along with regional help desk support. You can even request for us to be on the ground in Tokyo, Seoul, Shanghai, and Bangkok. We can also provide more spread depending on your business’s size.

  • Industry Know How

With over two decades of experience in serving this market, we have acquired knowledge in the fields of Financial Services, Insurance, Retail, Recruitment, Architecture, Hospitality, and Membership Organisations. We are committed to acquiring experience and knowledge in more industries.

  • Amazing value for money

Last but definitely not the least, trusting FunctionEight as your Asia IT Partner will enable your business to access extensive, end-to-end IT support and services in Hong Kong. We are proven IT experts who can provide and manage all of your IT requirements at a far better price compared to having an in-house IT department in Hong Kong.

Entrust your Hong Kong IT support and services to us!

Contact us today to know more about how our outstanding IT support and services firm can support your business goals.

What Our Clients Say…

“I would, in relation to my personal experience with their services, say that they have a great knowledge base within their team and help at a real one to one level to tailor solutions to the requirements. …I have very much appreciated that they have adapted as projects have progressed and our business grown and changed over the past year. They always get the job done but more importantly, provide the right solution to our needs. I have no reservations or hesitation in recommending them to other businesses for their services.”

Tim Proudlock
IT Manager

“…Outsourcing preventative maintenance to FunctionEight engineers allows me to focus on IT projects that improve the business without the distraction of having to put out small fires on a daily basis. …Successful IT Management is all about diligently preventing problems before they arise, and FunctionEight understands this. FunctionEight has also been very flexible with availability of their engineers when dealing with differences in time zones which is vital to our business. I would recommend FunctionEight to any business looking for a cost effective, hassle free way to outsource their IT.”

Nicholas Yeager
Chief Technology Officer

“We have been working with FunctionEight Limited for the past three years and have always found their technical expertise , service and attention to detail excellent. As a new start up Private Equity Fund Management company in Hong Kong we found their original advice on Servers, PC’s, Enterprise Servers and software extremely valuable. I would strongly recommend FunctionEight Limited to you.”

James Goulding
Managing Partner

“I wanted to let you know how pleased we are with the outstanding I.T. service FunctionEight have given us over the years.”

Curtis Barclay-Grundler
VP Finance

“ALS International have been using FunctionEight for two years. During this time we have been completely satisifed with their support of our exchange server and desktop environment. FunctionEight have implemented major upgrades to our Firewall and security systems, and where necessary were proactive in suggesting improvements to our system. At this time we are undergoing significant changes to our environment and we appreciate the advice and suggestions from FunctionEight during the planning process.”

Andrew Skinner
Managing Director

“We can’t thank the FunctionEight team in Singapore enough for all of your help over the last few months, particularly with the tight timeline and project restrictions. We would happily consider you for any of our future needs as well as recommending you to others.”

True Search

FunctionEight Ltd signs IT support contract with Silver Tree Hong Kong Limited in Hong Kong.

Silver Tree Hong Kong Limited

“FunctionEight is a dependable IT company, consistently on hand within a reasonable timeframe and religiously service our infrequent- though usually business interrupting – IT headaches. They act with professionalism and take a through approach to their work. They are above all else, proactive, anticipating and intercepting niggles before they arise to ensure our IT runs seamlessly throughout the year. It’s lovely to deal with a truly customer centric organisation.”

Russell West
Managing Director – International

“As a business we have relied on F8 to support our increasing demands not just in Singapore but across our Group from day one. In my mind they have proven themselves to be a real partner, they understand and “get” our needs, whilst speaking logically to non-technology people! I feel that wherever possible they have gone over and beyond in helping us to keep on top of the fast paced nature of the technology world.”

Profile Search & Selection

“FunctionEight has been providing McGregor Boyall (Singapore) IT & Network support for over three years. Special thanks have to be given to the team during the Covid lock down when we had to do an office move and WVD migration. Without FunctionEight’s support, I doubt things would have completed smoothly. I would strongly recommend to any business looking for a dependable and reliable IT service provider.”

McGregor Boyall

Hear from us

If you would like to receive our monthly newsletter, please do subscribe.