Outsourced IT Service - IT Support

IT Support

Managed IT Support
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IT Helpdesk
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Cyber Security
Windows 10 Upgrades
Cloud Service & Migration
Office Relocation

Digital Services

Custom-Built Websites & Tools
Digital Marketing Services
Website and Email Hosting
DNS and Domain Managment

Stress-free IT

Who is FunctionEight?

We are a friendly, outsourced IT Support company based in Hong Kong, with operations across Asia-Pacific. We provide a range of managed services catered towards SME’s and regional offices.

Meet the team

Locations

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Employees

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Years of Experience

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Clients

We've got you covered

Our team of professionals have been working in Hong Kong and Singapore since 2001.We also have a team of highly-skilled web developers in the Philippines.

Why work with us?

Easy To Contact

We have simple and intuitive contact procedures. Depending on your preferences, it can be as easy as sending us a whatsapp or as sophisticated as calling us through your own internal ticketing system.

Peace Of Mind

We set up robust monitoring systems so that we know about issues before you do and can respond to them in a timely manner.

Quick Response Times

Our average on site response time is just 30 minutes, and we typically guarantee to be at your office within 4 hours or next business day. Remote response is even faster!

Reliability

Fix a regular visit in your calendar so that all the staff know the Engineer will next be onsite on Tuesday afternoon, and can plan their time accordingly.

Why outsource your IT?

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Focus on your Core Business

You may not be an expert in IT, and we don't expect you to be. That's what you've got us for!Instead of waiting for issues to arise and then coming to firefight them, we will proactively recommend upgrades and updates for you to consider ahead of time.We stay up to date with the latest IT industry trends so that we can advise you.Take a weight off your mind and focus on what you do best instead.

Uninterrupted Service

We’ll proactively maintain systems to pre-empt any issues before they arise, giving you a smooth system environment that you can work efficiently from.Our team of experienced field technicians and engineers will provide you with comprehensive on-site system maintenance at pre-determined/ad hoc times during the week.

Reduce Labour Costs

Don’t bear the time and cost of full-time IT staff. FunctionEight will deliver cost-effective solutions to fit your budget.

Gain access to skilled support with minimal cost, previously only available to companies with large IT departments.

Easy scalability

FunctionEight offers an hourly rate (based on the qualifications of the service delivery personnel), including substantial discounts for regularly scheduled service and large projects.

Working with us could save you time and money. It minimizes and prevents costly IT breakdowns that can cost your business thousands in lost man-hours and productivity.

Flexible Service Offering

We offer regular support packages, billed either annually or monthly. Each package is built around your requirements and level of need so get in touch to find out more.

We don’t only work with small businesses or those without an IT department.

If you’re a multi-national organisation, we would love to meet you too.

Many of our existing clients are international companies with an IT department based at their headquarters overseas.

Popular Requested Services

Cloud Migrations

Still maintaining those expensive servers? Migrate your data onto the cloud with confidence using expert advice from our professional team. Ask us about Microsoft Azure, Google Cloud, Amazon Web Services and more!

Windows 10 Upgrades

If there are still any PCs in your organisation operating on Windows 7 or 8, plan an upgrade before Microsoft stops supporting old OS in 2020. We'll recommend a strategy that makes sense for your situation.

Cyber Security Consultations

Prepare your business to face the constant, global threat of cyber crime. Identify and minimize weaknesses in your defense systems. Take a pro-active approach to your data security and contact us today!

FROM OUR BLOG

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IT Support

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Stress-free IT