Managed IT Support & Outsourcing

Providing outsourced IT support for over 15 years

What Kind of support are we offering? 

If your business is based in Hong Kong or Singapore, then we have IT engineers ready to assist you.

More than just a helpdesk, we maintain well-designed IT networks that feature high availability, performance and security.

Sign up to a regular support package and you too can benefit from:

  • PC & Mac support
  • Security Virus Protection
  • Help Desk
  • Internet Connectivity
  • Email gateway solutions
  • Email domain hosting
  • Telecoms infrastructure assistance
  • Network Infrastructure
  • Windows 10 support
  • Office 365 troubleshooting
  • IT Architecture
  • Wide Area Networking
  • VPN and Remote Access
  • Disaster Recovery
  • Microsoft .NET Servers
  • Printer and Scanner Troubleshooting
  • Logout issues

If you’re a multi national organization, we would love to meet you too. 

We don’t only work with small business or those without an IT department.  Many of our existing clients are international companies with an IT department based at their headquarters overseas.

Perhaps your office is in Hong Kong/Singapore but your HQ is in the Europe, North & South America, Australia Ect.

We can be your remote hands, implementing policy on behalf of your internal team.  This saves the cost of flying staff around the world to take care of the regional offices and minimizes frustration for local employees who don’t want to wait for the right time-zone to have their issues resolved.

We offer regular support packages, billed either annually or monthly.  Each package is built around your requirements and level of need so get in touch to find out more. 

The basics of an IT support set up:

1
Our team of experienced field technicians and engineers will provide you with comprehensive on-site system maintenance at pre-determined/ad hoc times during the week.
2
One of our local System Engineers will respond to you request for support within 4 hours and can be onsite to assist you the next business day at the latest.  FunctionEight's sophisticated remote access tools and technicians can resolve most problems without the added expense and time of travel to your site
3
We'll proactively maintain system to pre-empt any issues before they arise, giving you a smooth system environment that you can work efficiently from.

How much does it cost? 

Working with us could save you time and money.  It minimizes and prevents costly IT breakdowns that can cost your business thousands in lost man-hours and productivity. 

FunctionEight offer an hourly rate (based on the qualifications of the service delivery personnel), including substantial discounts for regular scheduled service and large projects. 

Contact us for a quotation for your business 

 

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