IT Support

We’re an outsourced IT Support company, specializing in daily assistance for local SME’s and regional offices. We’ll take care of your office IT problems, so you can focus on doing what you do best instead of throwing your mouse at the computer screen (we heard that happens.) It’s frustrating when things don’t work like they’re supposed to, whether it’s the coffee machine or the ticket barrier at the station. Although we can’t help you with either of those, our system engineers understand the importance of user experience when fixing your IT meltdown. If you're looking for a reliable IT provider that will keep your business up and running, give us a call or contact us.

IT Support Services We Provide

Frequently Asked Questions

Outsourcing is a flexible way of managing your IT requirements & costs. It allows your business to gain a complete technical support solution without the payroll expense. Your level of support can expand as your business grows, and removes the headache of the hiring process. Our team of experienced field technicians and engineers provide you comprehensive on-site & remote system maintenance according to your need.

Our IT Helpdesk puts one of Hong Kong’s most experienced IT teams at your fingertips. Don’t wait for someone to come over if the answer to your problems can be addressed with a simple phone call or email. In our experience, most problems can be resolved via telephone and remote access. Remote IT support means that our experts can directly tackle problems on your machine without being physically next to you. FunctionEight’s sophisticated remote access tools and experienced technicians are always there when you need them.

For some businesses, you’ll be looking for more than somebody who can come over and fix a laptop when it breaks. As an owner, you carry the burden of making all the strategic decisions. While hiring a full-time CTO is expensive, getting expert advice is not out of your reach. Our senior staff will look at your specific circumstances and use their up-to-date knowledge and expertise to draw up advice that’s tailor-fit for you.

Yes, we can assist in creating all kinds of backups.

We all like to live in hope that nothing will go wrong, and our hard drives will live forever. Yet we all know that feeling when something crashes, or you accidentally delete a file, and you don’t have a disaster recovery solution in place.